Clinical Application Analyst

Universal Health Services, Inc. (UHS), one of the nation's largest and most respected healthcare management companies, is seeking a Clinical Analyst. UHS employs more than 55,000 people and owns and operates various acute care hospitals, behavioral health centers, surgical hospitals, ambulatory surgery centers and radiation oncology centers.

UHS is beginning a major new project to replace large components of our Clinical Information Systems. As such, UHS is aggressively expanding our IT staffing levels by hiring additional employees. These positions will be located at both our Corporate Headquarters in King of Prussia, PA and in our Acute Care Hospitals across the US. Currently the corporate IS department is staffed by more than 175 experienced healthcare IT professionals, including a number of employees with clinical licenses, degrees or certifications, including Nurses, Medical Technicians, and a Physician Consultant.

Position Summary:
The Clinical Analyst will supports the implementation of UHS clinical applications. Monitor the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team.

Essential Job Duties
System Implementation
•Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
•Supports the implementations of applications and prepares the appropriate documentation.
•Performs system testing and documentation for all phases of the application development life cycle.
•Performs Q/A on application functionality.
•Researches and resolves implementation-related Customer Support Center Tickets.
•Adheres to appropriate UHS Project Management standards.
•Ensures strict adherence to work plans, reporting all serious deviations to management.
•Assists with the training of users in operating procedures for application.

System Maintenance/Support
•Researches and resolves Customer Support Center Tickets including major application upgrades.
•Adheres to UHS Service Level and Change Management Policies.
•Provides on-call support as scheduled.
•Establishes and maintains regular communications with user community.

Administration and Oversight
•Maintains Service Excellence principles.
•Prepares and submits status reports to supervisor as required.
•Keeps management well informed of activities, needs, problems.
•Performs other tasks as required by management.

Bachelor's degree required with RN required, with at least one year of Clinical Information Systems experience required.

Basic knowledge of system application implementation, enhancement, development and support methods and practices. Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. Basic knowledge of IS standards and quality methods and metrics. Basic knowledge of project management methods. General familiarity of user business practices, concepts and terminology sufficient to support the applications. Language proficiency in English, with excellent written and verbal fluency.

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying on line. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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