Clinical Operations Manager, OB/GYN

Coordinate the delivery of quality patient care to facilitate member satisfaction with the care experience.
Essential Functions:
- Manages clinical operations, including staffing schedules, phone access to the health care team, and patient flow.
- Responsible for all appropriate documentation and reporting requirements, such as QA reports, performance evaluations, time sheets, and budget variance reports.
- Ensures the appropriate level and mix of staff and effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services, within budgetary guidelines.
- Develops staffing plans; works with Human Resources staff to recruit and hire staff; and coordinates comprehensive orientation of new staff.
- Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training and development to staff.
- Develops and manages quality improvement initiatives for areas of responsibility and ensures compliance with HEDIS indicators and other mandated standards.
- Collaborates with physician managers and providers to coordinate day-to-day patient care, ensure balanced provider panels within the health care team, and facilitate appointment access for members.

Qualifications:
Basic Qualifications:
- 5 year of current clinical experience plus 2 years supervisory experience required.
- BSN or bachelor's degree in health care administration, other health related field, or equivalent years of related experience required.
- Current RN license.
- CPR certification required.
- Demonstrated clinical and managerial competence appropriate to area(s) of responsibility; familiarity with all pertinent laws, regulations, and standards of nursing practice; demonstrated competence with financial management principles and standard software applications in a Windows environment required.
Preferred Skills:
- OB/GYN experience preferred.
- Managerial experience preferred.
- Fetal monitoring experience preferred.