Clinical Specialist I- Los Angeles, CA Job in Valencia, California US
Clinical Specialist I- Los Angeles, CA
Description Boston Scientific Neuromodulation Clinical Specialist for Spinal Cord Stimulator Primary Function: Promotes company products through education of current and potential customers, patient clinic coverage within a defined region by providing clinical education and support in order to provide world class service to Boston Scientific customers. Duties and Responsibilities: · Serves as primary resource for clinical support in the areas of basic troubleshooting, programming, and patient follow-up for company products outside the Operating Room and in a clinical setting. · Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry. · Performs clinical and library research and participates in case reviews and clinical observation by working with physicians and hospital lab staff. · Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products. · Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals. · Develops relationships with hospital personnel (e.g. through conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales. · Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions. · Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations. · On-call duties may be required 24 hours a day, 7 days per week. · May be required to perform other duties as assigned. Basic Qualifications: Associates Degree Must speak Spanish fluently 2 years experience in a sales and/or clinical role Must be available to be on-call 24 hours a day, 7 days per week Must have excellent verbal and written communication skills Preferred Qualifications: Bachelors degree in Nursing, Biology, Kinesiology or other science field Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech preferred Medical device sales and/or clinical education experience 2+ years experience in a sales and/or clinical role