Clinical Supervisor Job in Harrisburg, Pennsylvania US

CLINICAL FLOOR SUPERVISOR

 

Our Client, a busy surgical practice in Harrisburg, PA, is seeking an experienced Clinical Floor Supervisor.  This position is responsible for managing the daily operations of the front and back offices and its staff to ensure positive and productive patient encounters, as well as optimal patient flow within the doctors’ schedules.

 

Key responsibilities include:

 

·          Ensuring processes to welcome, register and schedule patients in a timely manner are efficient and compliant.

·          Actively seek to meet the needs of physicians, patients and staff.

·          Provide support to physicians and medical assistant staff to ensure patient wait time is minimal and patient flow is optimal.

·          Interview, hire and train front office employees

·          Schedule front office staffing and ensure adequate and qualified staffing levels exist during business hours.

·          Manage personnel issues that arise and consistently apply policy.

·          Ensure adherence to practice standards and guidelines on answering multiple telephone lines and meeting the needs of callers.

·          Provide input and ideas for improved processes and practice growth.

 

Requirements include:

·          2-3 years experience in an surgical office

·          2-3 years supervisory experience

·          1-2 years billing / insurance experience

·          Excellent attention to detail and organization skills required

·          Ability to work in a fast-paced environment

·          Strong oral and written communication skills required.

·          EMR experience.

 

The ideal candidate will have exceptional customer service and people skills, PC proficiency, with scheduling, billing and medical knowledge. Requires organization, ability to multi-task and strong computer skills. Must be a team-player with a positive attitude.
 

EOE.