Collections Analyst Job in Washington 20001, District Of Columbia US
Collections Analyst
CoStar Group, Inc. (Nasdaq: CSGP) is the number one provider of information services to commercial real estate professionals in the United States and the United Kingdom. CoStar's suite of services offers customers access via the internet to the most comprehensive database of commercial real estate information covering the majority of the U.S. markets as well as portions of the United Kingdom and France. Headquartered in Washington, DC, the company has approximately 1,500 employees, including the largest professional research organization in the industry, with major research centers in Washington, DC, Columbia, MD, and San Diego, CA. We are seeking an independent and self-motivated individual to join our accounting team as a Collections Analyst to do business to business collections for our headquartered Washington, DC location.
Responsibilities:
The Collections Analyst maintains CoStar's financial health and facilities high customer retention and satisfaction levels through pro-active and professional management of company receivables. Responsibilities include business to business collections and requesting clients to provide payments according to their contractual obligations. Heavy interaction with the customer, billing, and field support to resolve issues in a timely manner that impact receivables.
Outcomes:
- Reduce Company aging by 10% on a 30-day cycle.
- Resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with customers every 15 days.
- Drive high customer satisfaction and retention levels through relationship building, professional and courteous communication.
- Become proficient in understanding of Company A/R lifecycle within a 6-month time frame.
- Escalate slow or non-pay situations at 60-days resulting in development of alternative payment methods or payment plans.
Skills and Qualifications:
- The qualified candidate will have two to five (2-5) years related experience in collections customer service environment.
- Degree in finance, accounting, or relate field is preferred.
- Working knowledge of Excel required.
- Working knowledge of Navision a plus.
- Strong written and verbal communications skills a must, as well as ability to make quick informed decisions.
Benefits:
- Comprehensive medical, dental, prescription, and vision benefits with a choice of two plans.
- Company-paid life insurance for one time's your annual base salary to a maximum of $300,000 per year.
- Company-paid long-term and short-term disability benefits.
- 12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days.
- A 401(k) plan with eligibility the first of the quarter following 6 months of employment. The company will match 50% of the deferred amount up to 6% of the employee's gross compensation with a 5-year vesting schedule.
We are proud to be an Equal Opportunity Employer m/f/d/v. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
See Job Description
