Collections Assistant
Collections Assistant
Our Client’s based in South London are looking to recruit a Collections Assistant to join a highly rated revenues, benefits and customer services team to be responsible for the collection, recovery and enforcement of all sundry debt. Accessible location as their offices are based close to the local bus and train stations.
The Job
As part of your responsibilities you will be involved in ensuring that unrecoverable debt is correctly administered in accordance with council policy, using legal remedies such as county court action, contributing to the collection performance targets as set down in the service level agreement. In addition you will identify and manage the collection of own caseload of sundry debtors using the appropriate recovery action plan dependant on the client.
The Person
As the successful candidate you will need detailed and extensive knowledge and understanding of all relevant legislative and professional developments with relation to the collections area including charging for residential accommodation guidelines and ‘Fairer Charging’. Experience within the public sector is essential.
To be successful in this role you will need to demonstrate the following:
A strong understanding of Sundry debt recovery procedures
Understanding of County Court procedures and processes
Experience of collections process
Committed to ensuring the best possible service and outcomes for customers
Experience of cash management and allocation
Demonstrate a clear commitment to a team approach.
The Benefits
Long-term contract
Business expenses paid
Accessible location
Competitive hourly rate
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