Collections Manager recruitment
Job ID: 20639
Position Description:
SunGard provides an integrated solution suite for asset/liability management, budgeting and planning, regulatory compliance, and profitability. SunGard's banking solutions also manage all aspects of universal banking including back-office transaction processing, front-office multichannel delivery, card management and payments.
The position of AR/Collections Manager, reporting to the Global Collections Manager, is responsible for collection efforts of approximately $60M accounts receivable balances across the world, for the Banking Segment. In addition, the Manager will also work closely with the Shared Service Centers as well as performing credit and collections for the largest and most sensitive customer accounts. The Manager would also work closely with the Controllers of several business units concerning reporting, collections, General Ledger matters, bankruptcies and audit reporting requests. The job does not require performing credit analysis on potential customers.
The Banking Segment Global Collections Team is composed of 4/5 Team Members based in London, Singapore and Geneva.
Key Duties are:
? Based on the Monthly Aging, provides the Segment Leadership with status of the AR balance, collections efforts at the customer, product, business unit, and regional levels
? Placing direct phone calls and e-mails to customers that are past due as necessary
? Relays to Controller any and all accounts that need to be written off to bad debt
? Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account
? Assists in the clean-up of unapplied cash, short paid invoices, and Foreign Withholding tax
? Addresses ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments
? Timely collects monies due to corporation
? Assures timely and accurate invoicing
? Manages cash application making sure all cash receipts are applied properly
? Assures that the companies standard template regarding invoice sample is in place for every customer
? Makes recommendations to improve quality of invoicing and collection procedures
? Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments.
Position Requirements:
? College degree is required - Preferably graduation in Finance/Accounting
? This position requires the incumbent to have at least 3 years of experience in collecting, accounts receivable or a related area
? This position requires good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions
? Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required
? This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel
? Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one's work
? Excellent English written and verbal communication skills are a must
? GetPaid Software experience a plus
? Desired Language Skills in addition to English: Spanish and French.