Commercial Collections Specialist (National Accounts) Job in Atlanta 30096, Georgia Us
Large organization in the Atlanta area has a Collections Specialist opening. This is a temp to perm, 3 month contract role. This is a GREAT opportunity for someone to enter a growing organization. They offer a good work environment, stability, and career development. The ideal candidate will have Big Box Account experience.
Responsibilities:
· Make business to business collection calls on a daily basis, averaging about 40-50 calls per day.
· Handle portfolios of large Big Box accounts, each account ranging from $5-20 millions dollars and handling numerous invoices/locations for each account
· Review, recommend, and resolve invoice discrepancies with Billing department, Sales department and the customer in a timely manner.
· Work through own deductions and charge backs for each customer
· Document interaction with customer, i.e. slow pays, payment rejection, renegotiated terms etc.
· Resend invoices and/or statements as needed.
· Review daily cash application report for discrepancies and apply unapplied cash appropriately.
· Work in a team manner with Sales department on improving the collection activity and customer knowledge on credits, billing, and collection policies.
Qualifications:
· High School degree required. Associates Degree a plus
· 3 + years in a Corporate Commercial Collections Specialist role, recent experience.
· Experience working with Big Box Accounts and large volume is required
· Experience using a large ERP system and Intermediate Computer literacy using Microsoft Office products. Must be able to work through and manipulate large Excel spreadsheets (vlookups experience is a plus)
· Must have very competent research, resolution and analysis skills
· Excellent verbal and written skills
· Outstanding skills in persistency, negotiation, and follow-up
· Must be a self-starter, and able to multi-task