Commercial Insurance Account Handler
My client are a niche commercial insurance broker who specialise in a very exciting and niche sector of commercial insurance.
They now have a vacancy for a Commercial Account Handler to join them in their Colchester office in their new business team.
About my client.
Their current New Business Team consists of five internal staff who deal with incoming enquiries and three New Business Sales Executives who prospect and secure business from larger prospective customers. Their success as a company is built around their excellent service levels and the reputation that they have built within their niche market over a number of years. In addition, they have substantial underwriting authority and an enviable reputation, which enables them to compete in the market.
About the role
As a New Business Account Handler you will predominantly be taking enquiries from current and prospective business clients by telephone e-mail and post. You may get the odd motor and household enquiry but predominantly you will be dealing with Media business clients and other commercial enquiries.
There is a constant stream of incoming work with no cold calling. They have our own delegated schemes for Media clients so you will have authority to quote premiums and issue cover in most cases dealing with the enquiries from the outset to the time of issuing the policy and dispatching it to the client.
For non scheme business you will be placing risks in the open market and processing documents accordingly.
Experience
- My client are looking for someone with a minimum of three years experience dealing with commercial package or commercial combined insurance policies in either a broking or insurance company environment.
- Good basic education, consisting of five GCSE’s grade C or above.
- Ideally, some progress in CII examinations would be an advantage.
- Accurate worker with an eye for detail.
- Good communication skills
- Strong customer service focus.
- Organised and effective worker.
Salary on offer is £20-25,000 depending on experience plus very good benefits package.