COMMUNICATIONS CO-ORDINATOR

COMMUNICATIONS CO-ORDINATOR - EAST SUSSEX/RINGMER

Salary: Very competitive + benefits

Location: Ringmer, East Sussex

Role Summary:

We are looking for a Communications Coordinator to join our client on a permanent basis. You will be expected to provide a high level of customer service to the public and client. Candidates will need strong written skills as you will be expected to produce Public Information Packs. You will also be expected to liaise with local authorities and the media.

Company:

Our client's Highway Services delivers highway maintenance services across the country - everything from road patching to street lighting and winter maintenance - under long-term partnerships with local authorities.

Example of Responsibilities:

• To work individually and with Client Engineers and Pre-Construction Team to asses impact of works on stakeholders
• To draft and prepare Public Information Packs (PIPs) for required schemes.
• To organise, propose wording and location of Advanced Warning Signs
• To collate and analyse customer feedback, including staff, residents and elected representative satisfaction surveys.
• To visit and engage with Businesses and significant Stakeholders to understand and mitigate impact of our works.
• To initiate local press and radio release.
• To prepare, collate, present and update public facing Highways information, including activity calendars.
• To coordinate queries and complaints and ensure a response is provided within timescale and quality standards
• To act as designated information coordinator at times of exceptional customer demand (e.g. snow events)

To be considered for this role you must have:

• Customer care or communications experience, ideally within Local Authority or Construction/Engineering sector.
• Possess an appropriate qualification and have enough technical knowledge to communicate effectively.
• Good working knowledge of MS Word, Outlook and Excel
• Knowledge of full MS office suite including Visio, Publisher, PowerPoint, Sharepoint.

Please click apply today to be considered for this opportunity or if you need any further information please contact Sean Neary on 0161 929 2355.

Our client is an equal opportunities employer and welcomes applications for all suitably qualified candidates