Community Banker
My client, one of the largest financial institutes in the country are recruiting numerous for customer service representatives based at various locations over North and South London. All roles are on a 3 month initial contract, all paying £11.29 per hour. Although the roles are on a 3 month contract, contract extensions or overtime hours may be a possibility. both part time and full time roles are available.
Locations South London:
Clapham Junction
Brixton
Lewisham
Streatham
Tooting
North London:
Wood Green
Golders Green
St Johns Wood
Muswell Hill
Holloway
Camden
Key responsibilities of the role include:
-Delight the customer by offering professional, caring, consistent and outstanding levels of customer service. Build trust by engaging in conversations and active listening to customers to be able to anticipate and meet the servicing needs of all customers
-Strive to exceed customer expectations and be empowered to deal with customer requests at first point of contact, only handing off where this adds value in the eyes of the customer
-Create exceptional customer experiences for everyday queries and complaint handling by taking responsibility and using all resources to pro actively intercept and address customer issues efficiently and effectively. Know where to go for support if they cannot be resolved immediately.
My client is looking for suitable candidates who have previous customer service experience as well as the ability to come across friendly and professional in this customer facing role. If you believe you have the relevant experience required, please reply to express your interest.
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