Computer Operator AS400 Windows Linux Job in Cleveland 44101, Ohio US
Computer Operator, 2nd shift
Duration:
Contract to hire
Description:
Our client is looking to add an experienced Computer Operator to their fast growing team.
Responsibilities:
- Provide computer-based support for thick-client, thin-client and web based software applications.
- Execute system analysis and scheduled job checklists.
- Perform and monitor AS400, Windows, and Linux system restarts and backups.
- Monitor processes during operations, commissioning, and new software release deployment.
- Monitor Data warehouse ETL processes. Troubleshooting may include restarting of servers, database connections, performing documented procedures and restarting scheduled jobs.
- Provide help desk call support
- Analyze software problems and gather data for feedback to developers.
- Execute deployment plans; execute installation and test procedures; document test and deployment results; and support identification, prioritization, tracking, communication, and retesting of control system defects discovered during deployment testing.
- Provide feedback to software developers, DBAs, and infrastructure staff regarding appropriateness and accuracy of software, installation, documentation, and procedures; suggest improvements for subsequent deployments.
- Acquire detailed understanding of the structure, operation and deployment plans for the client’s suite of software applications; supporting the setup, analysis, deployment, maintenance and upgrades.
- Maintain a close interface with the various programmatic and project elements to ensure effective teamwork and end-user communication.
- Support formal testing and commissioning activities, including updating documentation and procedures for various hardware devices.
- Perform, test, document and analyze security changes in JD Edwards, OBIEE, SQL Server, Client’s Web, and any other application in their suite.
- Respond to user requests, monitor production job processing, monitor and react to network and system(s) alerts such as outages, issues, errors.
- Thoroughly document issues including descriptions, resolutions, and timeframes.
- Perform tasks associated with operation of midrange, server systems, and peripheral equipment.
- Performs troubleshooting of basic and intermediate problems.
- Responsible for ensuring that documentation of monitored process is followed.
- Assists with the creation and refinement of existing documentation to ensure clarity and accuracy.
- Provides change management support for pushing code changes into various environments including production, development and QA.
- Complete and maintain all administrative reporting requirements.
- Identify opportunities for processes and procedural improvements.
- Analyzes data to proactively identify simple performance abnormalities.
- Provides Help Desk support during non-standard business work hours and creates detailed trouble tickets.
- Work in a proactive way by proposing changes that make systems more efficient and/or reduce operations or maintenance costs.
- Work with other team members with turnover for incoming shift and/or other support.
- Participate in disaster recovery exercises as directed.
- Provide data and reports for internal and external audits.
Position Requirements:
- Team player, quick learner, self-starter, responsible, reliable, and experienced with mid-range, networking, Window’s servers, PCs and peripheral systems.
- Experience with SQL and JDE a plus
- Display a positive attitude and high ethical standards that support company values
- Solid analytical and troubleshooting skills.
- Requires a four-year degree in Computer Science or related field, or equivalent work experience will offset education.
- Excellent verbal and written communication skills.
- Capability to work both independently and as a member of a team.
- Ability to work in a fast-paced high growth environment.
- Must have excellent Customer Service attitude and focus.
April 7, 2007
• Tags: Computer Operator AS400 Windows Linux Job in Cleveland 44101, Ohio Us • Posted in: General