Computer Operator I Job in Austin, Texas US
Computer Operator I
Requisition Number : 300038 PRINCIPLE DUTIES AND RESPONSIBILITIES : - Assist in the daily operation of computer systems. - Carry out all tasks on the daily checklist under supervision. - Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations. - Report all hardware problems to Senior Computer Operator or Computer Operations Supervisor. - Take appropriate follow-up action on all customer queries under supervision. - Report incidents to more senior personnel as appropriate. - Assist in the recovery activities necessary to restore normal operations. - Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent. - Ensure that supplies do not fall below minimum requirements. - Maintain disk, tape and cartridge library to standards. - Provide Software Hotline coverage EDUCATION : Two year technical college degree or comparable experience