Computer Operator (Mainframe Batch Processing) Job in Lorain 44052, Ohio Us
Macy's Systems and Technology
Overview:
Work on the Support Operations Center (SOC) team of level one support personnel. This employee will primarily perform nightly batch processing of daily data feeds. Provide support to technical and non-technical remote support personnel in the field by following established procedures outlined in system documentation. Monitor systems using tools and completes shift checklists on a daily basis to monitor system availability. Maintains documentation to support hardware platforms, client applications, server services, network devices, account administration and operating systems. Provides 1st level support for some mix of the following systems - Windows based services, Lotus Notes, Unix, Windows operating systems, host based services, Point of Sales support systems and related hardware. Independently researches and resolves moderately complex technical problems. Documents standards, daily support procedures, and works with system owners on troubleshooting procedures. Creates and communicates shift and weekly summary reports to management.
Shifts and hours as follows: 7:30 PM - 7:00 AM rotating shifts - 3 on/4 off, 4 on/3 off, or some combination there of, as scheduled.
Macy's Systems Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits and a merchandise discount.
Skills Summary:
- Experience with IBM Mainframe, batch processing and necessary scripting to perform the operations
- Experience with Control M job scheduling software not required but highly desired
- Working knowledge of the following areas: WINDOWS, Active Directory, NOTES, Blackberry, SANs, Client/Server, Backup and Recovery, LAN, WAN
- Strong analytical and problem solving skills
- Strong oral and written communication skills
- Strong multi-tasking skills
- The ability to work independently with limited direction
- The ability to adapt to a wide variety of situations.
Macy's is an equal opportunity employer, committed to a diverse and inclusive work environment.
.
