Contact Center Personal Banker w/selling (Call Center
Contact Center Personal Banker w/selling (Call Center - STP)
Share with Facebook Friends Upload Resume Email It Save it | Follow Company Start New Search Company: US Bank Base Pay: N/A Other Pay: Employee Type: Full-Time Industry: Customer Service Sales Banking Required Travel: None Reference ID: 120001790 Location: Saint Paul, MN 55101 ( Map it! ) Loading map ... Contact: Not Available Phone: Not Available Email: Send Email Now Fax: Not Available Printer-Friendly Version | Save this job Saved Job (Notes) | Email this job U.S. Bancorp (NYSE: USB), with $247 billion in assets, is the parent company of U.S. Bank, the 6th largest commercial bank in the United States. The company operates 2,769 banking offices and 5,159 ATMs, and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. The Contact Center Personal Banker... Provides high quality customer service for 24-Hour Banking by responding to telephone and/or email inquiries, requests and problems. Researches and resolves problems and errors. Actively expands existing customer relationships by cross selling products and services or referring customers to appropriate sales staff. Inbound call center with high call volume and focus on customer service and quality! Most shifts are 5 days per week (including Sunday). Shifts are part time to full time (FT is 30 hrs + per week). Salary starting at $12.00 - $13.50/hr with the opportunity to earn incentive. Upcoming start date is March 19. Qualified candidate must be able to attend 5 week paid training. Training is Monday through Friday. After training, all shifts include a Sunday workday in their regular schedule and select holidays. All positions offer opportunity for incentive pay per month based on sales and goals. Apply today! Basic Qualifications - High school diploma or equivalent - Eighteen months of customer service or related experience Preferred Skills/Experience - Excellent telephone and interpersonal skills - Good problem-solving, negotiation, and time management skills - Effective sales and referral skills - Proficient computer skills, especially Microsoft Office applications - Prior call center experience preferred