Contact Centre Administrator
Working within the public sector, in the contact centre team who conduct a number of support functions for customers.
The position is responsible for performing day-to-day activities to ensure that this quality service is given to meet the requirements of the clients.
Establishing work practices conforming to the company’s procedures
Responding to enquires through letter and emails
Documenting calls
Undertake aspects of administration, this involves the use of internal it systems.
Successful candidates must have excellent administration skills and the ability to adapt to suit any level. The ability to work well within a team but also comfortable to work as an individual. Strong attention to detail, problem solving and is dedicated to providing strong administration duties.
If you believe you have the skills suitable for this position please apply below. If you do not hear back within 48 hours you have not been successful.
Leave a Reply
You must be logged in to post a comment.