Contact Centre Customer Service Officer
Contact Centre Customer Service Officer Job
Our client, an east London based council, are now looking to recruit for a Contact Centre Customer Service Officer role. This is a three-month ongoing contract job offering a competitive rate as well as the chance to work within a thriving and structured team.
This job will support the Clients Contact Centre in the Council Tax Benefits enquiry section. The post holder will answer inbound telephone/email/fax enquiries for either Council Tax or Benefits and provide relevant advice for either service on request from residents.
Experience in a customer facing role is necessary and an in depth knowledge of Housing Benefit and Council Tax Benefit regulations are required and a basic understanding of council tax legislation is preferential.
If you feel you meet the requirements and believe you would excel within the role of Customer Service Operative please submit your CV.
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