Content & Community Specialist
Content Community Specialist - France - £23-28k + 10% Bonus
My client, a world leader in online travel is seeking to recruit a French speaking Content Community Specialist to join its team in Central London. The candidate will have a vast amount of community management experience (preferably for a company such as Amazon, Sony etc.).
In this role, main responsibilities will include,
• Monitor forums and resolve any issues
• Respond to any enquiries from site users
• Generate activity on discussion boards
• Manage a team of content moderation temps
• Identify user needs and trends
The successful candidate will speak French to native level and will have a very strong command of English. The candidate would need to be able to moderate the content from a processed point of view as they would be dealing with a very high volume of reviews from the customers. These reviews would be received via e-mail and the ideal candidate would be able to find solutions as to how to process this high volume of e-mails. The candidate would need to supervise 3 Content Moderators meaning that some form of supervisory experience is necessary. Strong analytical skills are also required (particularly Excel and figures) as they would need to analyze a problem, support the analysis and find solutions.
The candidate would need to be comfortable with online, facing customers and dealing with changing scenarios as the company's website would be changing on a weekly basis. Backgrounds in social media, marketing and content production/editing are NOT relevant to this role.
This is an excellent opportunity to join a fast growing and friendly company - please note we can only consider candidates who are eligible to work in the UK and who fit the criteria mentioned above.
If you have the relevant experience and are interested in this opportunity, please contact Michael Classen at Euro London Appointments - m.classen@eurolondon.com or +44 (0)207 583 0180.
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com .