Contract- Customer Financial Services Rep: Media recruitment
The Company
Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength- delivering data, news and analytics through innovative technology, quickly and accurately- is at the core of the Bloomberg Professional service, which provides real time financial information to more than 300,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,300 news and multimedia professionals at 146 bureaus in 72 countries. Headquartered in New York, Bloomberg employs more than 13,000 people in 185 locations around the world.
The Role
Bloomberg is seeking for an enthusiastic Customer Financial Services Representative to join the Accounting department. The selected candidate will be responsible for maintaining a positive relationship with our customers by providing excellent customer service while achieving the assigned target goals for a sizeable collections portfolio. The representative in this role will be responsible for liaising with many different areas of the business and offering support to our extensive internal and external customer base. In addition, person on this role is expected to visit our customers within North America and partnering with the Contracts, Installations and Sales departments to resolve outstanding issues.
Qualifications:
- Bachelor's degree or equivalent work experience
- Minimum of 2 or 3 years Accounts Receivable/Collections experience is required
- Must have advertising or media experience
- Proven customer service skills
- Excellent verbal and written communication skills
- Call Center (ACD) experience a plus
- Detail oriented
- Excellent problem solving abilities
- Flexible to a constantly changing environment
- Ability to multi-task and work in a fast paced environment
- Excellent prioritizing skills
- Ability to work under pressure and meet deadlines
- Proficient in Excel
- SAP experience a plus
Bloomberg is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
