Contractor, Implementation Advisor (Deal Assignment), Global Wholesale Banking Technology & Operations (4 months) recruitment
Overview
Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
Job Description
· Review and quality check on deals handover from Sales. Liaise with Sales to complete the request in case information submitted is insufficient.
· Assist Sales to enter the deal scope details to our Global Fulfillment Solution system.
· Work with In-country Manager or Asia Fulfillment Manager to identify and assign appropriate Implementation Advisor resources to handle the deals.
· Monitor to ensure deals are assigned to Implementation Advisors within the stipulated SLA agreed with Sales should sufficient information is provided by Sales on the request.
· Regular management reporting on deal status for Asia Fulfillment Management/Sales Management.
Requirements
· At least 3 years' working experience in business support, MIS, client services, implementation, product management, project management and/or operations.
· Associates are expected to be organized, possess good project management skills, good at numbers and MIS reporting. Strong Excel skills are expected.
· Experience of working within an Asia/Global environment.
· Excellent presentation, communication, problem solving skills and a team player.
· A proactive learner and self-starter seeking continuous improvement in all job-related aspects
· Good written and oral English and Cantonese, Mandarin would be a plus.