Contractor, Senior Operations Representative (12 months) recruitment

Overview

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Responsibilities

· Handle bank's statements processing inclusive of dispatching /debiting of client's accounts and special arrangement handling.

· Handle the account set up of bankers/loans/guarantor etc...as requested by business partners.

· Handle manage the changes and updates to client's accounts relating to Overdraft limits/Interest rates/Information reporting/change of address etc...

· Provide excellent service to both internal and external clients.

· Liaise correspond with outsource vendors/providers and business partners/clients in issues relating to the department.

· Provide assistance and job coverage to other team members within the department.

Requirements

· GCE "A" Level in academic education or higher

· Some banking experience is definitely beneficial

· Team player, results-oriented, shows ability to adapt and is able to work under pressure.

· Good communication and interpersonal skills.

· Good command of spoken and written English.

· Proficient in PC knowledge and familiar with MS Word, Excel and PowerPoint.

· Knowledge and experience with Macros in Excel is preferred.