Contracts Administrator II Job in Bothell, Washington US
Contracts Administrator II
Job Requirements ¿ Meets expectations in displaying Philips Behaviors ¿ Coordinates/administers all phases of service contract administration ¿ Provides support to Regional Managers, Inside Sales Reps, Sales Service Specialists, Field Service Engineers (FSEs), Account Managers, and customers by researching and resolving issues ¿ Ensures accuracy and completeness of all tasks performed. ¿ May perform other related duties as assigned. -Bachelor's Degree preferred -Knowledge of large ERP system, SAP preferred -1-2 years experience in order processing/billing, with at least 2 years experience in a Customer Service environment desired -Works on assignments requiring considerable judgment and initiative. Ability to make confident decisions under defined policies and procedures. Understands implications of work and makes recommendations for solutions. -Intermediate skills in using PCs and Microsoft Office software. -Ability to handle multiple simultaneous demands in a fast-paced environment and prioritize work with minimal supervision. Maintains composure under pressure. -Clear and concise oral and written communication