Copy & Print Center Associate Job Job in Howell, Michigan US
Copy Print Center Associate Job
Job Description Job Title: Copy Print Center Associate Position Summary: Primarily responsible for providing customer service, consistent with our Copy Promise standards. General Purpose: Customer Service, Copy and Print Sales and Production Role Qualifications: - Must exhibit Copy Promise behaviors in all interactions and communications with customers, fellow associates and management - Identify high potential and top customers; partner with GM to offer a total solution designed to meet customer's needs - Able to work a flexible schedule Position Responsibilities: - Deliver the Copy Promise - Process and produce accurate orders - Respond and resolve customer requests and concerns - Provide an inviting environment for the customers by maintaining a neat and clean Copy Print Center - Adhere to all company policies procedures and safety standards - Perform other related duties as assigned - Effectively build relationships with top customers Critical Success Factors: - Drive Customer Satisfaction through Copy Promise behaviors - Drive profitable sales through Copy Promise behaviors - Convey appropriate product and services knowledge - Effective and efficient use of machines and systems to ensure effective production management - Exhibit Team CARE values Basic Qualifications - Sales customer service experience in a retail or printing environment - Ability to multi-task - Strong Computer skills preferred Store Location: Store 1292-1072 S. Latson