Copy & Print Centre Account Manager Job in Kanata, Ontario Canada

Innovation, service, and easy. It’s the future for Staples and we need you to make it happen.

 

Staples has recently launched an exciting project that will make Copy Print Services more accessible to our small business customers. This innovative store within a store format will be supported by a specialized team of sales and account management professionals who will be responsible for building managing a portfolio of clients. 

 

Copy Print Centre Account Manager

 

The Copy Print Centre Account Manager is accountable for building a portfolio of high potential and high value business customers in addition to provide relationship management and holistic copy and print solutions to a portfolio of commercial businesses.

 

Responsibilities:

 

Proactive Responsive Sales and Service

·         Retain and expand relationships to achieve portfolio retention, sales, service, and profitability objectives, and proactively develop relationships with new small business clients.

·         Determine needs, identify opportunities, develop potential solutions and offer options to clients.

·         Engage customers in a timely and effective manner to resolve all business continuity issues.

 

Planning

·         Develop, implement, review and revise a 3-12 month rolling plan that will result in meeting or exceeding sales and service targets.

·         Review and monitor sales, revenue and service performance against plan, identify gaps and share best practices

 

Administration

·         Tracking and reporting on sales and service activities and outcomes

·         Preparing and submitting expense claims when necessary

·         Participate in store and department meetings as required

 

Requirements:

 

·     Preferred 1-2 years experience in a print sales/account management role 

·     Strong business acumen by virtue of prior experiences. Prior selling and service experience with small business customers

·     Comprehensive knowledge of all products and services offered in the industry

·     Concrete selling experience in local markets understanding pricing strategies, competition and key suppliers

·     Vehicle and Valid Driver’s License

·     All candidates must be bondable

 

**Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them.**

 

To apply to the position please click HERE