Core Collector
Core Collector
Location: Altham
Micro-P is one of the leading B2B and retail distributors in the UK and a wholly owned subsidiary of parent company DCC PLC, Ireland's 6th largest company
After 32 years of profitability Micro-P continues to outperform the market, doubling its business in the last 5 years and achieving revenues in excess of £1Billion in FY2012. This includes Advent Data, a consumables distributor, Shartptext in Ireland and Go Connect in Benelux, which combined make up the Micro-P group of companies.
Recent accolades include: Mobile News Distributor of the year 2013, PC Retail Distributor of the year 2013, PC Retail Consumer Electronics Distributor of the Year 2013, CRN’s Visual Print Distributor of the year 2012, Dell Print Distributor of the Year 2012 and The Mobile Industry Awards 2012, are testament to its on-going commitment to service and excellence.
Micro-P represents over 180 manufacturers in the UK alone spanning more than 22,000 products across mobile, computing and accessories, consumer electronics, print, networking, servers and solutions, unified communications and AV solutions. World class partner brands include Acer, Dell, Samsung, Sony, Toshiba, Nokia, Western Digital, SonicWall, Netgear and Plantronics.
Micro-P's market-leading approach teamed with a state-of-the-art distribution centre, next day delivery and a host of managed services, including end-user fulfilment, assures the highest levels of customer service and satisfaction at all times.
Micro-P's main sites are in Accrington, Basingstoke, Stoke (Mobile Security), Elland (Advent Data), Dublin (Sharptext) and Holland (Go Connect
Overview
The Core Collector is the link between our core base of customers, Sales and Finance. The purpose of the role is to collect money from our customers and ensure that customers make payments as agreed in line with Micro-P’s trading terms
Key Responsibilities:
· Collecting monies from Micro-P’s core base of customers
· Allocating monies from Micro-P’s core base of customers and ensuring all remittance advice has been received
· Dealing with customer queries, including resolving customer disputes, raising credit notes, returns, price discrepancies, carriage queries and shortages / lost in transit
· Managing the Oracle database and ensuring all documentation prior to shipping is completed
· Approving customer orders based on available credit and managing orders whilst at credit approval stage
· Communicating with Micro-P’s core base of customers, including making / receiving telephone calls, sending dunning letters and managing email traffic
· Managing cashflow, identifying customers that ‘can’t pay / won’t pay’ and identifying solutions to bring accounts up to date
· Understanding and applying Micro-P’s Credit and Collections Policies, and mitigating risk to the business
· Establishing, developing and maintaining relationships with Micro-P’s core base of customer
· Building strong relationships with stakeholders in Sales, Customer Service and Accounts Payable to ensure that communications and relations between the departments are effective
· Maintaining Service Level Agreements with both external and internal customers
· Ensuring Accounts Receivable Department is adequately covered at all times
· Any other duties deemed appropriate for the department
Essential Requirements:
· A proven track record of building relationships as a Credit Controller or in a similar role.
· Ability to influence and negotiate at all levels
· Attention to detail – able to analyse and interpret data and present back to a varied audience
· Organisation skills – able to plan and prioritise time to deal with conflicting priorities
· Ability to look for solutions and make decisions
· Computer literate, with a strong working knowledge of Microsoft Excel
Ideal Requirements:
· Proven experience of achievement in a target driven environment
· Willingness to travel occasionally to all Micro P offices as required
· Willingness to progress professionally into a wider Credit Controller role
For more information and to apply please visit www.micro-pcareers.com
No Agencies Please
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