Corporate Travel Consultant Job in Woburn 01801, Massachusetts US
Here at FCm Travel Solutions, we still believe in people doing business with people. Our teams are the best in the business; providing clients with exceptional service and product knowledge within a supportive team-based environment.
Responsibilities:
- Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
- Following company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, Phase IVs, tickets exchanges/changes, CRS/GDS productivity.
- Working as a team member and assisting other agents as needed in completing all functions related to servicing the client.
- Maintaining favorable working relationships with accounts and all other company employees
- Providing solutions to travel related problems clients may have experienced with arrangements.
- Keeping supervisor promptly and fully informed of all matters of significance.
- Maintaining good attendance.
Requirements:
- Our travel consultants require a minimum of 3-5 years experience in the travel industry booking business travel both domestically and internationally.
- CRS/GDS experience required. SABRE preferred.
- Must have the ability to work under pressure and effectively multi-task while maintaining professional rapport with corporate clients.
- Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills.
March 15, 2010
• Tags: Corporate Travel Consultant Job in Woburn 01801, Massachusetts Us • Posted in: General