Council Tax / Benefits Assistant
Council Tax/ Benefits Assistant
Hays are a leading recruitment partner for temporary Public Sector vacancies in the UK.
Our client based in Warrington Greater Manchester are looking for temporary Customer Service Advisors to join their revenues and benefits team.
Job Purpose
- To assist with the effective administration, collection and recovery of council tax for the Council.
- Working knowledge of either council tax or housing benefits
- To provide a high quality service to residents and customers in resolving their council tax enquiries.
- Experience of dealing with customers directly
Person Specification
- Must have Academy or Anite systems experience.
- Ability to become multi-skilled in the areas of housing benefits, council tax, liability, billing and collection, and education benefits.
- Demonstrate strong analytical and numerical skills in checking assessments and resolving enquiries.
- Demonstrate a pro-active approach to problem solving.
- An understanding of equal opportunities in employment and service delivery and a commitment to implement equal opportunities in relation to the job responsibilities
Only shortlisted candidates will be contacted
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