Creative Services Acct Planner Job in Redding, California US
Creative Services Acct Planner
JOB SUMMARY Act as liaison between the advertising sales Account Team and in-house Creative Services production team in the creation of advertising campaigns, video projects, and creative content for new and existing Charter Media customers. Responsible for the development of production with respect to script writing, story board, and the coordination between the Creative Services team and the client. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Develop positive relationships with clients and in the community through partnership with the advertising sales Account Team Work closely with advertising sales Account Team in understanding the advertising needs of the client and in creating production projects that ensures the overall advertising needs are met Work directly with the client on creative concepts to develop scripts, storyboard, set design, quality, and continuity Responsible for CRM (customer relations management tool) input to log customer communication and project development, which will help to effectively communicate all client interaction with the advertising sales Account Team Maximize work flow through coordination with the Creative Services team in shooting and editing video content Coordinate pre-production activities, including securing locations, materials, and staff schedules to facilitate production of spots Responsible for client communications, conflict resolution, and compliance on production deliverables Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable Assist in ensuring production campaigns are executed in a timely fashion and are pacing correctly Estimate project costs for the purpose of assisting the Account Executive in securing a sale and tracking revenue generation Coordinate the outsourcing of production projects when necessary Perform other duties as requested PREFERRED QUALIFICATIONS Skills / Abilities and Knowledge Ability to meet and work within strict deadlines Ability to make decisions and solve problems while working under pressure Ability to communicate orally and in writing in a clear and straightforward manner Ability to handle multiple projects and tasks Ability to listen and interpret the needs of the customer Ability to prioritize and organize effectively Expert in designing solutions for the needs of clients Knowledge of basic advertising principles Knowledge of cable television and internet/on-line products and services Knowledge of personal computer operation and software applications (i.e. Microsoft Office) Knowledge of appropriate levels for audio/video input and output Knowledge of balancing, framing and lighting for video concepts Knowledge of writing for audio and video production Vision ability close vision, peripheral vision, and ability to adjust focus Education Bachelor's degree in Marketing, Advertising, Film Production or related field, or equivalent experience Certifications and/or Licenses Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance Related Work Experience 4+ years Media Industry experience to include 2+ years of Production experience 1+ years customer service or account management experience WORKING CONDITIONS Office environment Travel on occasion Exposure to moderate noise levels