Credit and Collections Specialist (Languages Required) recruitment

Do you have a Credit Control, Collections or strong Customer Services background and have fluent written and spoken language skills?   GE Capital UK’s Working Capital Solutions business are now recruiting.  Ideally the business is looking to fill Credit and Collections roles that require English, German, Spanish, Nordics, French and Italian language capabilities but if candidates have any additional language skills then that would be advantageous. 

GE is looking for candidates who are happy to work in a busy and demanding environment, are capable of establishing long term relationships with clients and capable of working to processes .   GE will provide the successful candidate with a fantastic career plan, excellent training and an enjoyable working environment.

Business

GE Capital EMEA is one of the region’s largest commercial and consumer lenders with over $80 billion in assets, 19,000 employees, more than five million customers and operations in 19 countries. 

Working Capital Solutions leverages the financial solutions and industry expertise of GE Capital to offer Accounts Receivable management on a global basis to GE and its affiliates.  We offer a full range of Accounts Receivable management, including financing and servicing solutions through our world class people, processes and technologies.  With over $50B receivables purchased annually and $10B of assets managed in 2011, Working Capital Solutions provides credit and collections services through five Centers of Excellence and over 15 locations globally.

Role Summary/Purpose

You will be responsible for Credit and Collections activities related to your assigned portfolio.  In this role you will:

* Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analysing, and reviewing client data.
* Resolve customer inquiries promptly accurately, by understanding customer market needs.
* Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting analysing customer data.
* Have a controllership overview of the dunning cycle/letters.
* Establish and maintain appropriate credit lines for new and existing customers with the Risk Team by analysing customer financials.
* Balance risk and growth objectives by providing a strong link to the commercial, and actively supporting Credit/ Risk analyses and reviews.
* Validate that reports meet GE's risk financial requirements.
* Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department.
* There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
* Accomplish all your responsibilities in line with GE's compliance and integrity requirements.

Qualifications/Requirements

As a Credit and Collections Specialist your skills and qualifications will ideally include:

Proven Credit Control/Collections work experience or a strong outbound customer services background

Business School Degree qualification or equivalent working experience

Fluent language skills (German, Nordics, French, Spanish, Italian)

Ability to work under pressure in a dynamic environment.
Microsoft Office proficiency, especially Excel.
Demonstrated effective cash collection skills, with detail orientation.
Proven Financial Analysis Skills
Ability to be pro-active and to think “outside the box”.•  Excellent proven interpersonal and teamwork skills.
Excellent verbal and written communication skills.
Capable of resourceful problem solving, while remaining customer-focussed.
Cultural Awareness in a diverse and international environment