Credit Card Fraud Operations Supervisor ; Monday
Credit Card Fraud Operations Supervisor ; Monday - Friday 7:00 A
We are currently hiring for an Operations Supervisor to work in our Fraud Case Processing Group! This position will have direct responsibility for a team of fraud case processors that, utilizing Visa and Mastercard rules and regulations, work on behalf of the customer and U.S. Bank. This position is highly interactive, allowing the incumbent direct involvement with employees and customers via issues that have been escalated. Responsibility for ensuring compliance with applicable internal policies and procedures and regulatory requirements is also a major job function. The candidate will be responsible for coaching and mentoring the employees, monitoring production and service level standards; managing variable staffing; envisioning and articulating opportunities for change; controlling costs; developing and executing strategies to effectively develop, improve, and deliver products and services to meet our customer and business needs; and interacting with individuals at multiple levels of the organization. The scheduled shift for the selected candidate will be 7:00 AM - 4: 00 PM, Monday - Friday. Your Career is Here.