Credit & Collections Specialist Job in La Mirada 90638, California US
Full Time Credit Collections Specialist
Global Logistics and Packaging Supplier headquartered in Southern California with plans to expand in North America and abroad. Be a Visionary. Dream big. Think outside the box. See the possibilities. Offer creative solutions. If this sounds like you, apply today!
At Paramount Global Services we know it is people that make the difference. We are a Team oriented company dedicated to employee development and growth. We continue to invest in our company by adding key personnel to provide exceptional service and the expertise needed for our customers to solve their packaging and logistics challenges. With that in mind we are looking for a Credit Collections Specialist that will further develop our service and level of quality provided to our internal staff and our customers.
Job Summary
- Work directly with customers to develop positive relationships in order to obtain prompt and complete payment.
- Work directly with internal cross-functional groups to develop positive relationships in order to obtain the support needed to effectively maintain clean A/R agings.
- Maintain A/R agings by bucket within acceptable limits per defined goals.
- Maintain A/R agings to ensure they are clean, and accurate.
- Maintain total A/R to within acceptable DSO per defined goals.
- Maintain special focus on overseas A/R, and develop processes to manage effectively.
- Support sales growth while minimizing risk of Bad Debt write-off by utilizing credit management tools to qualify new customers, and set customer limits at appropriate levels.
- Support sales performance and growth by proactively reviewing accounts on “HOLD”.
- Participate in month-end activities to effectively support monthly and annual close.
Essential Duties Functions:
Credit Management
- Build effective relationships with customers, and cross-functional internal groups.
- Evaluate, qualify, and monitor new and existing customers.
- Obtain, review, and evaluate trade and bank references.
- Utilize credit agency reporting tools (Experian, Riskdisk, DB)
- Set up new customers as approved in MAS Magaya, including all required master data.
- Utilize credit monitoring tools as needed to expedite release of held orders for processing.
- Effectively communicate internally, and with customers to facilitate release of orders.
- Escalate high-risk customer positions for review.
Collections
- Daily review of delinquency status for company-wide accounts receivable.
- Ongoing contact with past due customers to secure payment.
- Coordinate with Customer Service and Field Sales on past due and disputed accounts, with special emphasis on overseas accounts.
- Attend internal A/R Collections review meetings to provide timely and insightful commentary regarding problem accounts as a means to focus and drive collection efforts.
- Provide insight and advise management regarding emerging customer payment issues at the earliest degree possible.
- Recommend accounts for referral to outside collections and / or legal action.
- Write-off un-collectible accounts once consensus is reached and approval is given.
Additional Responsibilities/Department Expectations:
- Provide cross-functional support and coverage for A/R (invoicing, cash receipts), A/P, and related duties for each area as needed.
- Other special projects as may be assigned from time to time.
- Attend credit collections seminars, and other related educational events twice annually.
At Paramount Global Services we offer a variety of benefits which gives our employees the flexibility to choose what will improve their quality of life and that of their family. We have a variety of options available for their Health and Wellness, Specialty Plans, Financial Security, Employee Rewards Recognition and Training Programs.
Please send resumes and salary history to jobs@paramountglobalservices.com