Credit Manager Job in Oakville, Ontario Canada
Credit Manager
Join a strong and growing company where coming to work everyday is
both rewarding and fun.
The Clarks Companies N.A., makers of Clarks, Privo, Bostonian, Indigo and
Originals fine footwear will challenge you every step of the way. We are a
customer-driven organization—we listen, we learn, we respect one another,
encourage creativity and personal contribution, focus on partnering with people and
above all, make it easy for our customers to do business with us. Employees
throughout the organization are empowered to make decisions—everyone here has
a voice and shares in the responsibility.
Our Mission Statement says it all: Our passion is to listen to our customers and deliver a product that allows the consumer to feel the pride, respect and trust of everyone at the Clarks Companies N.A.
Job Description:
The Clarks Companies, N.A. is seeking a Credit Manager for our Canadian office in Oakville, Ontario. The Credit Manager is responsible for the day to day operations of the credit function supporting Clarks Canada, including the management of a credit team in the Canada office. This includes reviewing, establishing and monitoring customer credit lines, all collection activity, maintaining the highest level of customer service and working with all other departments in support of achieving the business plan.
Essential Functions:
· Manage the daily activity of the Credit Department, including all aspects of establishing and monitoring customer credit lines, reviewing customer order activity and maintaining the level of communication necessary to adequately assess risk in the accounts portfolio. There are currently 850 active accounts along with a portfolio ranging seasonally between $15,000,000 to $30,000,000.
· Manage all customer collection activity including, as needed, customer workouts, payment plans, and customers that require special attention. This will require close, timely communications with the operations and sales teams to appropriately manage risk in the order book.
· Perform some complex financial analysis of large creditors to establish appropriate credit lines and support business plans for strategic customers. Pre-season planning is necessary to identify gaps between sales objectives and credit capacity.
· Oversee activity in the accounts portfolio to identify payment problems, chargebacks, violations to ensure that the operations are adequately meeting customer requirements and that the company is responding to the needs of our customers.
· Responsible for effective and timely communications to customers - internal and external - in support of overall business goals and strategies. While direct line reporting will be to Customer Financial Services in the US, close working relationships in the local office is essential. This role supports the local management team.
Qualifications:
· Thorough knowledge of financial statement analysis.
· Strong organizational and interpersonal skills.
· Excellent oral and written communication skills.
· A passion to serve customers is essential.
· Bi-Lingual: English and French.
· Bachelor’s degree in Business.
· 5-8 years of work experience.
· 3-5 years of supervisory/management experience.
Benefits:
The Clarks Companies, N.A. offers a benefits package that leads the industry. We offer comprehensive medical, dental and prescription drug plans to all employees working thirty hours or more a week. Our 401(k) retirement program is also available which includes a generous employer match. We provide company paid disability, life insurance, and a paid time off benefit and flexible work arrangement options. Our unique training program through Clarks Companies University and our Tuition Reimbursement program offer opportunities for both personal and professional growth and development. In addition, we offer an employee discount on all Clarks Companies, N.A. products.
Community Involvement:
As much as we grow as a company, we never forget that people are most important.
We believe that as a company we have an inherent responsibility to help in the community. Giving back is an important part of the way we do business. As an employee of Clarks Companies N.A., you’ll have the opportunity to join our Newton, MA team who collect and distribute food to needy families; participate in The Two/Ten Foundation with other shoe organizations for corporate volunteer day; sell coupons to help raise money for Triangle (one of our non-profit friends assisting people with abilities); join our Kennett Square, PA team working to improve adult literacy, donate items to the Toys for Tots program in our Hanover, PA location, or work with multiple organizations to support breast cancer research with colleagues in the rest of the footwear industry.
We welcome your interest in Clarks N.A. and look forward to learning more about you.