Credit Markets Business Manager
The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
Main areas of focuses for Business Management are outline below:
Drive Business Strategy and Growth
• Act as trusted advisor and counterweight to Business Head(s)
• Contribute to strategic acquisitions and/or investments
• Establish business strategy and priorities (in conjunction with Business Head)
• Develop business cases for the commitment of resources
• Own and ensure delivery of strategic business initiatives
• Align front office teams and support groups (Fin, Tech, Ops, Legal, HR) to business priorities
• Ensure business strategy considers market structure and regulatory changes
• Communicate business strategy, performance and priorities
• Develop regional, cross-business and industrial partnerships
Manage Business Risks
• Identify, escalate and mitigate business risks that could impair our ability to do business:
- Specific threats (e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs)
- Compounded problems (e.g. under-investment in product workflow across several support areas)
- Systemic risks (e.g. market failure, fraud, new competitive forces)
- Risks within new product build out (own NBIA process)
- Key person dependencies across the end-to-end business
• Oversee that an effective control environment exists (including functions covering market, credit, operational and reputational risk)
• Ensure that effective business continuity plans exist
Optimize Business Performance and Planning
• Optimize ‘bottom line’ business performance by driving key initiatives (brokerage, fees, cost base, RWA and capital utilization)
• Lead annual business budget process (in conjunction with Planning and Analysis)
• Ensure optimal resource budgeting and allocation to achieve business priorities (including directs, finance, technology, operations and other indirects)
• Oversee investment/productivity initiatives across the end-to-end business to achieve multi-year targets
• Oversight for real estate needs and space planning
• Lead client analysis and account planning
• Oversee deal management pipeline and forecasting
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