CRM Specialist Job in Auburn Hills 48326, Michigan Us
About Chrysler
Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat Group, produces Chrysler, Jeep®, Dodge, Ram and Mopar® vehicles and products. With the resources, technology, worldwide distribution technology and worldwide distribution network required to compete on a global scale, the alliance builds on Chrysler's culture of innovation - first established by Walter P. Chrysler in 1925 and Fiat's complementary technology - from a company whose heritage dates back to 1899.
Job Description
The CRM Specialist is responsible for supporting operations of the Enterprise CRM efforts (CDJRF Brands). Specific responsibilities include managing key enterprise CRM Programs and associated reporting. This includes on-going Advanced Handraiser Management Campaign, event activation support, catalog fulfillment, rapid response and Handraiser Follow-up, as well as co-branding opportunities with financing partners. In addition to managing key CRM programs, the CRM Specialist will manage and maintain the campaign dashboard for centralized CRM reporting and metrics.
Position Requirements