CRM Systems Administrator Job in Sydney 2000, New South Wales Australia
At Coates Hire, we are driven by an overriding desire to be recognised by our customers and peers as the leader in the markets we serve. Coates Hire aims to be a $1.5 billion organisation by 2013. Implementation and delivery of our growth plans will be the key to achieving this target.
We are currently looking for a motivated IT professional with excellent communication skills to help support the new CRM system. The company is half way through an exciting 3 year rollout having successfully rolled out release 1 to the 360 people in the sales marketing team.
The role of CRM System Administrator will be responsible for the on-going support and maintenance of the MS Dynamics CRM 4.0 system at Coates Hire. The role involves regular maintenance tasks, reporting as well as ad-hoc level 2 support and enhancement tasks.
The role requires a Customer Service orientated candidate who will actively communicate the progress of issues/enhancements to the Sales Team, Business Stakeholders and External Vendors. Typically the role will be working in a busy environment with multiple concurrent tasks of varying priorities, which requires the ability to multitask and engage with various stakeholders to ensure that risks are identified, issues resolved and development tasks delivered in a timely fashion.
The candidate must possess demonstrated ability to work well within a team environment as well as being self-motivated with proven ability to engage with the business, external vendors and work autonomously.
From a support perspective, the team is responsible for operational continuity for a user base of 360. The key technical skills required are experience with MS Dynamics CRM 4.0, Helpdesk software MS SharePoint.
A bright future awaits you. Choosing Coates Hire as your employer of choice could be the best career move you make. An attractive salary package is on offer to attract the right candidates, including an Employee Benefits Program, Reward Recognition Program and Staff Hire Policy.
So if you are looking to utilise your skills and experience within a fast paced and dynamic organisation look no further, contact Melissa Briggs – National Recruitment Specialist on (02) 9701 3439 or alternatively submit your application by clicking 'APPLY' below.