CUST SALES & SVC REP
CUST SALES SVC REP - RETAIL
Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions. Basic Qualifications: 1+ year customer service experience. Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays. Person in this position will have a primary store location but may also help to support other stores within a specific geographic area to support stores where their skills can best meet the business needs of the market, the customers and of Wells Fargo. The schedule may be variable to include Monday through Friday and rotating Saturdays.