Customer Account Agent Job in Kent, Southern Uk

Customer Account Agent - Collections

Chatham, Kent

Fixed Term Part Time Contract

Salary - up to £14,955 basic, £19,000 OTE

We have a limited number of fantastic opportunities for you to join our Collections Team as a fixed term (FTC 3 months) employee on a part time basis (33 hours).

The Role

Our aim is to educate our customers by helping them to manage their accounts effectively and assist them in utilising all the benefits a Vanquis credit card has to offer. We operate in a community environment and pride ourselves on being professional and committed to our roles. We test the boundaries of targets set and strive to achieve and exceed these month on month. If working to targets is for you join team and you will be given every opportunity to realise your full potential.

Skills and Experience

Experience in a collections and/or contact centre environment would be advantageous but not essential as full training will be given. Alternatively you should be able to demonstrate a proven track record in a sales targeted environment

You are self motivated and able to make an immediate impact on our business by building rapport with customers and demonstrating excellent communication skills

You pay strong attention to detail and have the ability to remain calm, positive and enthusiastic – even during busy periods

You have a flexible attitude to your work and changing demands

You are driven by the achievement of personal and team goals

You thrive in a team based and target driven environment

 

To apply please forward your CV to us via the link

 

Closing date: 30th November 2011 

 

Please note: Once the closing date has been reached we will review all CVs. Should we wish to progress your application we will contact you within four weeks of the closing date. If you do not hear from us within four weeks of the closing date, unfortunately, your application has been unsuccessful.

On occasion we identify alternative roles that may be suitable for applicants and therefore we may retain your CV for up to 6 months for this purpose. If you do not wish us to contact you or hold your CV on file for 6 months please contact us.