Customer Care Field Engineer
Successful candidate will be responsible for the installation, repair, and maintenance of water purification systems in New Jersey, Eastern PA, Lower NY, New York City and Long Island.
From time to time the candidate may be asked to travel outside the area to assist his/her colleagues in other territories.The candidate will work with the internal support groups within EMD Millipore (Lab Water Sales Service, Logistics, Tech Service) to provide total customer satisfaction. The candidate will make all customer contacts, be responsible for scheduling, and will handle implementation of all services required. The candidate will also be responsible for "marketing" EMD Millipore consumables, services, capital upgrades and accessories to all customer contacts
The successful candidate will have
- 0-3 years of relevant experience including technical support, or field service
- Minimum of an Associates Degree in electronics/mechanical engineering or equivalent experience. Science minors or degrees helpful
- An excellent driving record, and be willing to travel overnight 5-6 days/month.
Additional Information:
- Travel Percentage: 20%