Customer Collections Associate (Consumer Credit and Collections) Job in Dallas 75243, Texas US
ProCollect, Inc.
Customer Collections Associate (Consumer Credit and Collections)
Job Description
We are seeking goal-oriented and energetic Customer Collections Associates to join our team in Dallas, TX. As a Customer Collections Associate with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor.
Additional tasks of the Customer Collections Associate include:
· Contacting past due accounts via phone
· Working on 200-300 accounts per day
· Maintaining accurate collection notes on past due accounts
Customer Collections Associate (Consumer Credit and Collections)
Job Responsibilities
As a Customer Collections Associate with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections.
Additional responsibilities of the Customer Collections Associate include:
· Operating a collections database in a Windows-based operating system
· Communicating calmly with past due account holders who are upset or hostile
· Completing other tasks as assigned
Customer Collections Associate (Consumer Credit and Collections)
Job Requirements
As a Customer Collections Associate with ProCollect, you must possess excellent negotiation and telephone communication skills and an inner drive to succeed.
Additional requirements for the Customer Collections Associate include:
· Minimum 1 year work experience
· Ability to thrive in a fast-paced quota-driven work environment
· Ability to work a rotating shift between the following hours:
o Monday-Thursday 8:00am-8:00pm
o Friday 8:00am-6:00pm
o Saturday 8:00am-3:00pm
Customer Collections Associate (Consumer Credit and Collections)
Benefits
As a Customer Collections Associate with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $1,000 sign-on bonus!
Customer Collections Associate (Consumer Credit and Collections)
Company Overview
As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service, ProCollect has been earning the trust of our clients since 1995.
For more information about who we are and what we do, please visit our website. We look forward to hearing from you!