Customer Contact Assistant
Customer Contact Assistant role in Oxford. Customer Contact Assistant.
£9.00 - £10.00 per hour
My client, a leading organisation in the public sector, are looking for a Customer Contact assistant to join their team on a six month temporary contract. To be considered for this role, candidates must have experience within a customer service office based environment.
Strong candidates will possess an excellent telephone manner, have experience working to tight deadlines and be able to show examples of roles in which they have had to produce accurate, detailed work.
The role will involve:
:- Contacting practices by phone initially and then producing a follow up email to arrange for engineers to visit and carry out installation work.
:- Confirming all booking activity by phone and email.
:- Preparing engineer job sheets in advance of the bookings.
:- Providing regular updates on the progress of booking activities and completion.
:- Ensuring cases are completed efficiently and effectively.
If you are interested in the above role, then prompt application is advised as the role is to start in the first week of September. Successful candidates will be able to demonstrate their skills in a customer service office based environment, as well as showing an eager and professional attitude to customer service.
Please call 01865 250240 if you have any queries.
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