Customer Finance Senior Manager Job in Thousand Oaks, California US
Customer Finance Senior Manager
This person will be responsible for management of all aspects of trade credit and collection efforts for Amgen?s North America operations, and will contribute to execution of Amgen?s global Customer Finance strategy and objectives. Requirements and Responsibilities: General Scope: ? Manage the customer credit risk assessment and assignment of credit terms and conditions (risk assessment will include analysis of wholesaler financial statements, cash flows and ratios); monitor credit exposure and performance of trade customers in order to facilitate proactive management of risks; and negotiate credit terms and conditions when customers are unable to meet established guidelines. ? Formulate specific collection objectives in the collection of accounts receivable balances through direct customer interaction, collection of delinquent account balances and resolution of disputes or discrepancies. ? Ensure professional relationships are maintained with trade customers as well as internal business partners including Commercial Operations and Finance. ? Actively seek out improvements and enhancements to reduce credit risk exposure, improve DSO and reduce working capital costs while promoting commercial activity. ? Handle all types of collateral issues including Parent Guarantees, Letters of Credit, and Cash in Advance and negotiate and execute factoring agreements. ? Provide management with easily understandable consolidated summary reports and trending analysis. ? Critically analyze customer accounts receivable applying bad debt policy to determine appropriate allowance for doubtful accounts on a quarterly basis. ? Manage the review and update of global credit and collection policies, practices, procedures and systems. ? Enforce and assure adherence to Customer Finance policy and maintain all appropriate records to meet internal and external audit and SOX requirements. ? Participate in project teams and activities related to global Customer Finance or broader company objectives. ? Maintain and refine monthly collections cash forecast for North America to improve accuracy. ? Participate in peer group meetings