Customer Operator Job in Baton Rouge, Louisiana US
Customer Operator
Customer Operator CarMax is searching for a Customer Operator to work with a team to provide exceptional customer service to our customers. The Customer Operator is responsible for answering all incoming service calls, routing service calls, answering basic questions pertaining to service operations, scheduling and confirming routine service appointments, closing/invoicing repair orders for sublet repairs, filling repair orders, and submitting extended warranty claims. Position requires the ability to: Speak and listen effectively when dealing with customers/associates, both in person and over the phone. Perform multiple duties in a high-energy, fast-paced working environment. Read, interpret and transcribe data in order to maintain proper records. Previous customer service experience a plus! Click APPLY NOW to submit your application online! Additional Info Additional This position requires the ability to: Speak and listen effectively when dealing with customers/associates, both in person and over the phone. Perform multiple duties in a high-energy, fast-paced working environment. Read, interpret and transcribe data in order to maintain proper records. Previous customer service experience a plus! Job Benefits Our Associates are the reason CarMax is so successful. As part of a rewarding career, CarMax provides Associates with a comprehensive and competitive benefits package. A brief summary of each benefit is listed below. Health Care Plan Dental Care Plan Vision Plan Health Care Flexible Spending Account Life Insurance Short Long Term Disability Retirement Savings Plan Stock Purchase Plan Day Care Savings Account Tuition Assistance Adoption Assistance Employee Assistance Program Business Travel Accident Insurance Associate Discount Program Paid Vacation and Sick Leave Holidays Direct Deposit Job Industries Administration Office Support Customer Service Automotive