Customer Service Advisor
This is a great opportunity for someone who enjoys working within a service driven organisation, with a company that has a genuine drive to be the best in class for its customers. In order to secure this exciting opportunity you will be able to demonstrate the following skills and attributes:
Previous customer service experience in essential.
The knowledge and know how of explaining policies and procedures to a range of different people in an effective manner.
High level of numeracy and computer literacy.
A confident and professional telephone manner.
Ability to take on board product and process knowledge and apply it quickly.
Friendly, positive and polite when communicating with colleagues and customers.
Has a genuine passion for delivering customer satisfaction.
Ability to effectively navigate computer systems.
Demonstrate the ability to work effectively under pressure.
Excellent timekeeping, reliable and self motivated.
The ability to remain resilient when dealing with customers complaints.
Full time temporary position to starting 10th March 2014.
Duration - 12 Weeks
Working Hours - 35 Hours per week with opportunity of overtime.
Leave a Reply
You must be logged in to post a comment.