Customer Service Advisor Job in Bournemouth, South West Uk
Do you have a proven track record of providing excellent Customer Services?
Do you enjoy speaking with people and resolving queries?
Have you previously worked within the Insurance sector?
Are you looking to join one of Bournemouth’s fastest growing companies?
If YES then 360 Recruitment have the role for you…!
Our Client is looking for a hard working, career focused individual to become part of their customer service support team.
This is a multi-skilled role dealing with a variety of policy administration tasks for individual and corporate clients by way of inbound and outbound calls and paper processing.
Further duties within the role include;
Providing Quotations
New Business Processing and Policy Adjustments
Renewals
Supporting the sales team and where required providing product advice and information to brokers
Sending out sales literature
Resolving new business enquiries following customer and sales force/brokers enquiries through both inbound and outbound calling
Distribution of mail
Monitoring of incoming email accounts.
Issuing new policy documentation using the system to a high standard of quality.
Liaising with Accounts Department where required
Assisting the marketing department with market research as and when required.
General administration of policies including mid term adjustments, cancellations and reinstatements the internal system.
To be successful in this post you will have carried out a similar role previously, be happy speaking with Customers over the telephone coupled with the ability to carry out all related Administration.
If the above role sounds like you and you are looking for a fresh challenge going in to 2012 then don’t delay forward your updated CV to Leanne @ 360 Recruitment Today!
Due to the high number of applications we are receiving at present, we are unable to respond to every application individually. If you do not hear from us within 3 days please assume that your application has not been successful. We may contact you in the future about other suitable positions