Customer Service Advisor / Representative – German Speaking Job in Cork, Cork Ireland
Customer Service Advisor / Representative – German Speaking
Cork, Co Cork
€19,000 Plus Extensive Benefits Package including Pension, Health Insurance, Life Assurance and Much More
With over 5,000 desirable locations worldwide, our client has been helping people make their dream vacations a reality for over 25 years. An opportunity has now arisen for a German speaking Customer Service Advisor / Representative to join their team.
As a Customer Service Advisor / Representative your focus will be on delivering the highest quality service to clients.
In this key role you will be responsible for assisting customers with reservations, queries and issues in a timely manner and to a complete resolution. Dealing with clients via telephone, letter and email, you will provide information or act as an advocate for them in the resolution of complaints.
Your other duties will include:
- Dealing with membership requests, confirmations and account updates
- Assisting with customer finance-related issues
- Participating in outbound telephone campaigns
To be considered for this position, you must:
- Be fluent in German and possess excellent English language communication skills
- Have a good educational background
- Be computer literate
As a Customer Service Advisor / Representative you must have the ability to function professionally in a fast-paced working environment. Strong organisational skills and a proactive approach are also key.
Whilst not essential, customer service experience would be a distinct advantage to your application. Experience of using computerised systems would also be beneficial.
To apply for the role of Customer Service Advisor / Representative (German Speaking), please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Customer Service Advisor, Customer Service Representative, German Speaking, Customer Service, German Speaking Customer Support Advisor, Languages, Customer Support Representative, Customer Support Advisor Languages, Bilingual, Travel, Tourism.