Customer Service Associate

Customer Service Associate.

Do you want to work for the worlds largest online retailer?

Are you ready to work in an exciting and friendly environment?

Are you Motivated, Driven and ready for the challenge?

The Company

Our client is a world leading online retailer who consistently drives toward exceptional customer service.

Since 1995 they have grown to become the biggest house hold retail name and we want you to be part of this.

Based in Edinburgh you will be working in their vibrant and boutique state of the art

service centre in the heart of the city. This position will present excellent career development opportunities with

a progressive organisation that is expanding its operations globally.

The Role

You will be responsible for the delivery of outstanding customer service ensuring 100% customer satisfaction is delivered from your prompt and personal enquiry handling. As a Customer Service Associate you will deal with customer queries either by phone or email, therefore being computer literate with strong experience along with the ability

to use browsers, internet and email will help you to be a success.

The Experience

The successful candidate will have previous experience in a customer service, retail or telephone based environment. A strong sense of customer

focus and the desire to promote the brand through exceptional customer service.

You must have excellent verbal and written communication skills along with the ability to type quickly and accurately. You should

have the desire and ability to learn and develop new skills and knowledge as required. A sound understanding of modern media entertainment

and multi media products will also be an advantage.

You will be reliable and have the ability to work well under pressure and without close supervision.

A minimum of 6 months customer service experience required.

If you can work hard while having fun then this is for you.

To apply please send me a copy of your CV with previous employment history with dates FROM and TO.

due to the anticipated high levels of applicants for this vacancy, we will only be able to respond to those candidates that are short listed.

FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester
www.fpsgconnect.co.uk
FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER