Customer Service Associate (on the road)

Pharmaceutical Customer Service Associate

Customer Service Associate
Field based (Birmingham and Coventry)
£20,000 + £3,000 target related bonus
Permanent
Full time

An one off opportunity has arisen for a bright enthusiastic individual to join a global pharmaceutical company as a field based Customer Service Associate.

Working as a Customer Services Associate you will be responsible for providing market leading service-based solutions to the national health service customers to enhance patient care. To achieve this you will work within a defined geographical territory in which you will be responsible for building and developing
You must have a full clean driving licence but a car will be provided for the role.

The role will involve:

· Driving to 15 customers per day and providing them with market leading information to share with their clients
· Building and developing strong relationships with clients over time
· Face to face meetings with clients
· Resolving customer queries
· Tracking updates on a CRM system
· Ensuring all material is up to date to send to clients
· Meeting deadlines
· Planning calls and visits appropriately to ensure the most efficient use of time
· Working remotely from home with the support of a brilliant management team
· Complete regular training

The ideal candidate will be outgoing, confident and articulate. It is essential that you are well presented, motivated and able to use your initiative to resolve issues on your own. You will also have the opportunity to undertake studies to enable you to provide the best service to your clients. You must be educated to at least A level and have an interest in learning.

The is a brilliant, one off, opportunity for a motivated individual seeking a non-office based role with the flexibility of working from home.

It is essential that you have a full clean driving licence and are able to easily commute between Birmingham and Coventry. If this sounds like you, please apply below.

February 5, 2015 • Tags:  • Posted in: General

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