Customer Service Call Center Rep Job in Omaha, Nebraska US
Customer Service Call Center Rep
Job Description We re now recruiting for Customer Service Representatives who can give the best experience possible to our customer base nationwide. You ll be our first point of contact for customers, responding to inbound calls on a range of customer issues, from account and balance inquiries to queries about the full range of products and services. You will help our First Data customers by answering inbound calls to respond to inquiries and resolve problems. You may also conduct research for our customers and respond via phone, email or fax, but with each call you will be assisting our customers with their individual needs. We re looking for people experienced in working within a customer service, call center, or sales environment, who have a confident, friendly telephone manner and are motivated by resolving customer inquiries. Our facility is open 24 hours/7 days a week so we do look for new employees that are flexible to work on various shifts. First Data will train you thoroughly and help you through your first calls so that you will feel fully comfortable talking with our customers. Each client has a computerized system that we will train you on, but efficient computer skills will be necessary. We look forward to receiving your application!