Customer Service-Manufacturing Company

Customer Service-Manufacturing Company - Great Work Environment

Job Description: Immediate need for a Customer Service Rep for a manufacturing company!! *Great work environment, local company and a career opportunity. *Work Schedule: Monday-Friday 7:30am-4:30pm Duties and Responsibilities: Daily Order Processing: 1. Print all orders in a daily basis and process. 2. Print all messages sent by the franchisees in the fransupport system. 3. New Store Opening assistance to our franchisees. 4. Receive faxes, email messages and phone calls reporting damages, breakages, missing items and/or over shipments. 5. Answer all customer phone calls/ special request 6. Handle and resolve Customer's complaints We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11id=626973 Job Experience: Must have recent Call Center experience minimum 1-2 years. MS Word and MS Excel Data Entry