Customer Service Professional Job in Mississauga, Ontario Canada

Position:              Customer Service Professional

 

Competition Number:  AWW-4036-MISS

 

Location:              Mississauga

 

 

As Canada's largest privately owned window and door manufacturer, we are one of the most recognizable names in the industry. Founded in 1978, All Weather Windows operates 11 branch locations across the country and 2 manufacturing plants. All Weather Windows’ head office is located in the west end of Edmonton, within a short driving distance of the surrounding cities of Spruce Grove, Stony Plain, and St. Albert. Our Branch offices are located in Vancouver, Kelowna, Red Deer, Calgary, Lethbridge, Saskatoon, Regina, Winnipeg, Toronto and Halifax serving customers from coast to coast across Canada.  We are currently recruiting for a Customer Service Professional to join our Mississauga team.

 

Responsibilities include:

 

·         Maintain high level of customer service by assisting and communicating effectively

·         Completing paperwork in an accurate and timely manner

·         Creating work orders and service technician instructions

·         Creation and control of returns, credits and repair orders

·         Quoting chargeable service work parts and labor

·         Data entry and editing of orders using Oracle

·         Applying superior telephone skills in communicating warranties, policies and practices to customers in a courteous and professional manner.

·         Interact with service technicians other office staff

·         Responding effectively to dealers sales force needs

 

Primary Qualifications Required:

 

·         Minimum Grade 12 education

·         Above average computer skills

·         Ability to multi task with attention to detail

·         Excellent organizational skills

·         Strong customer service orientation

·         Must be willing to learn ClearQuote and Oracle

 

Status of position

 

¨       Salaried position, Monday to Friday; Hours 8:00 am to 5:00 pm

ü       Salary to commensurate with experience and qualifications

 

 

If you are interested and possess the appropriate qualifications, please forward your resume, quoting Competition # AWW-4036-MISS to: 

 

Alexandra McClure, 3100 Caravelle Dr, Mississauga, On L4V 1K9

or Fax: 905-696-9994

or Email: awwhr@allweatherwindows.com